Q: What are LEF Rewards Points?

A: LEF Rewards is Geissler’s customer loyalty program that lets you earn points on qualifying purchases and redeem them for discounts on groceries.
Q: How do I join LEF Rewards?

A: Simply sign up at Geisslers.com and complete your profile. Make sure to include your mobile number and email to activate your account.
Q: Does it cost anything to join?

A: No! LEF Rewards is completely free.
Q: Do I need a physical card?

A: Nope! Just enter your registered mobile number at checkout to earn and redeem points.

Earning Points
Q: How do I earn points?

A: Earn points on almost everything you buy when you use your LEF Rewards account at checkout. Some exclusions apply (see below).
Q: How much are my points worth?

A: For every 500 points earned, you get $5.00 off your groceries. You cannot redeem less than 500 points.. 
A: Points are based on eligible purchases, and the rate may vary during special promotions. Stay tuned for bonus point opportunities!
Q: Are there items that don’t earn points?

A: Yes. Points cannot be earned on sales tax, alcohol, tobacco, postage, bottle deposits, gift cards, sushi, items from third-party vendors, and any other exclusions required by law.
Q: How do I check my points balance?

A: You can check your balance by:
   • Logging into your LEF Rewards account at Geisslers.com.
   • Checking your most recent receipt.
   • Asking a cashier in-store.

Redeeming Points
Q: How do I redeem my points?

A: Once you accumulate $5.00 or more in points, you can redeem them at checkout for discounts on qualifying grocery purchases.
Q: Can I save my points for bigger discounts?

A: Yes! You can let your points build up for bigger savings on a future purchase.
Q: Do points expire?

A: Yes. Points expire every three months on:
   • March 31**
   • June 30
   • September 30
   • December 31
**Since we're launching in late March, the March 31 expiration won’t apply this year—your first points will be safe until June 30th! New points begin accumulating immediately after each expiration date (April 1, July 1, October 1, and January 1). We’ll send you reminders before they expire!
Q: Can I redeem points for cash?

A: No, points can only be redeemed for discounts on eligible purchases.

Account & Technical Issues
Q: I forgot my login info. How do I reset it?

A: Visit Geisslers.com, click "Forgot Password," and follow the prompts to reset your account.
Q: My points didn’t show up after a purchase. What should I do?

A: Points may take up to 24 hours to appear. If they are still missing, contact LEF Rewards Support at office@geisslers.com
Q: Can I transfer my points to someone else?

A: No, points are non-transferable and are linked to your individual account.
Q: Can I earn points when I shop using the Caper Cart?

A: Yes, points are earned through all Caper Cart transactions. 
Q: Can I redeem my points on the Caper Cart?

A: No, points can’t be redeemed on the Caper Cart at this time.
Q: Can I earn and redeem points when I shop through ecommerce?

A: Points can be earned on all ecommerce transactions but point redemption is not available at this time through ecommerce.

Special Promotions & Bonus Points
Q: Does Geissler’s offer bonus point promotions?

A: Yes! Watch for special promotions where you can earn extra points on certain products or during special events.
Q: How will I know about bonus point opportunities?

A: We’ll notify you via email, in-store signage, and through your LEF Rewards account dashboard at Geisslers.com.

Program Terms & Conditions
Q: Can Geissler’s change or discontinue the program?

A: Yes, Geissler’s reserves the right to modify or discontinue the LEF Rewards program at any time.
Q: What happens if my account is inactive?

A: If your account remains inactive for an extended period, your points may expire, and your account could be deactivated.
Q: Where can I find the full terms and conditions?

A: You can review the full program terms and conditions here.
Q: What are LEF Rewards Points?

A: LEF Rewards is Geissler’s customer loyalty program that lets you earn points on qualifying purchases and redeem them for discounts on groceries.
Q: How do I join LEF Rewards?

A: Simply sign up at Geisslers.com and complete your profile. Make sure to include your mobile number and email to activate your account.
Q: Does it cost anything to join?

A: No! LEF Rewards is completely free.
Q: Do I need a physical card?

A: Nope! Just enter your registered mobile number at checkout to earn and redeem points.

Earning Points
Q: How do I earn points?

A: Earn points on almost everything you buy when you use your LEF Rewards account at checkout. Some exclusions apply (see below).
Q: How much are my points worth?

A: For every 500 points earned, you get $5.00 off your groceries. You cannot redeem less than 500 points..
Q: How many points do I earn per dollar spent?

A: Points are based on eligible purchases, and the rate may vary during special promotions. Stay tuned for bonus point opportunities!
Q: Are there items that don’t earn points?

A: Yes. Points cannot be earned on sales tax, alcohol, tobacco, postage, bottle deposits, gift cards, sushi, items from third-party vendors, and any other exclusions required by law.
Q: How do I check my points balance?

A: You can check your balance by:
    • Logging into your LEF Rewards account at Geisslers.com.
    • Checking your most recent receipt.
    • Asking a cashier in-store.

Redeeming Points
Q: How do I redeem my points?

A: Once you accumulate $5.00 or more in points, you can redeem them at checkout for discounts on qualifying grocery purchases.
Q: Can I save my points for bigger discounts?

A: Yes! You can let your points build up for bigger savings on a future purchase.
Q: Do points expire?

A: Yes. Points expire every three months on:
    • March 31**
    • June 30
    • September 30
    • December 31
**Since we’re launching on 3/24, the March 31 expiration won’t apply this year—your first points will be safe until June 30th! New points begin accumulating immediately after each expiration date (April 1, July 1, October 1, and January 1). We’ll send you reminders before they expire!
Q: Can I redeem points for cash?

A: No, points can only be redeemed for discounts on eligible purchases.

Account & Technical Issues
Q: I forgot my login info. How do I reset it?

A: Visit Geisslers.com, click "Forgot Password," and follow the prompts to reset your account.
Q: My points didn’t show up after a purchase. What should I do?

A: Points may take up to 24 hours to appear. If they are still missing, contact LEF Rewards Support at office@geisslers.com
Q: Can I transfer my points to someone else?

A: No, points are non-transferable and are linked to your individual account.
Q: Can I earn points when I shop using the Caper Cart?

A: Yes, points are earned through all Caper Cart transactions. 
Q: Can I redeem my points on the Caper Cart?

A: No, points can’t be redeemed on the Caper Cart at this time.
Q: Can I earn and redeem points when I shop through ecommerce?

A: Points can be earned on all ecommerce transactions but point redemption is not available at this time through ecommerce.

Special Promotions & Bonus Points
Q: Does Geissler’s offer bonus point promotions?

A: Yes! Watch for special promotions where you can earn extra points on certain products or during special events.
Q: How will I know about bonus point opportunities?

A: We’ll notify you via email, in-store signage, and through your LEF Rewards account dashboard at Geisslers.com.

Program Terms & Conditions
Q: Can Geissler’s change or discontinue the program?

A: Yes, Geissler’s reserves the right to modify or discontinue the LEF Rewards program at any time.
Q: What happens if my account is inactive?

A: If your account remains inactive for an extended period, your points may expire, and your account could be deactivated.
Q: Where can I find the full terms and conditions?

A: You can review the full program terms and conditions here.